📄 Refund Policy – Bhautik Study
Effective Date: [11 July 2025]
1. Physical Products (Books, Study Materials)
- We accept returns only for damaged, misprinted, or incorrect items.
- You must contact us within 7 days of receiving the product.
- Items must be unused and in original packaging.
- Once approved, refunds or replacements are processed within 7 working days.
📧 Email us with order details and a photo of the issue at: Bhuatikstudy@gmail.com
2. Digital Products (PDFs, Downloads, Online Materials)
- No refunds are offered once files are accessed or downloaded.
- If there's a technical issue, we will assist you as soon as possible.
3. Abhyas Test Series / Student Dashboard
- Once enrolled in our test series or given dashboard access, refunds are not available.
- Duplicate or mistaken payments must be reported within 48 hours for review.
4. Cancellations
- Orders for physical products can be cancelled before dispatch only.
- Digital products and subscriptions cannot be cancelled once purchased.
5. Contact for Refunds
For refund-related concerns, contact us at:
- 📩 Email: Bhautikstudy@gmail.com
- 📞 Phone/WhatsApp: +91-8860409373
- 🕒 Support Hours: Mon–Sat, 10 AM – 6 PM
Note: Bhautik Study reserves the right to decline refund requests that do not meet the policy terms. By purchasing from our platform, you agree to this policy.